After Sales Service

Customer Satisfaction

To maximize on customer satisfaction and proper utilization/availability of the equipment’s supplied, Lalita Projects Private Limited has been maintaining a very elaborate & Strong service support. This comprises of trained service personal-a term of senior engineers supported by service assistant engineers, for Quality a team of Chemist & Microbiologist with state of art laboratory Facility all of whom are available on pages for instant communication and possible diversion from site to site within a locality. A service call is attended to less than 6 hours’ time within the city limit of Kolkata and within 48 hours anywhere in West Bengal & within 72 hours anywhere in Eastern India.

Quality Assurance

One of our major concerns is to attain maximum customer approval and satisfaction in the most efficient manner. Moral business polices and professional approaches are followed, in a zest to attain maximum customer satisfaction. Keeping the convenience of our customers in mind, we offer customized solutions. Delivery of the offered products at the customers’ end within the assured time frame is assured, owing to our strong logistic support. In addition to this, we accept different modes of payment such as cash and online.

Customer Delight

We take the annual maintenance contract to support our customer to maintain the plant & machinery .The plant machinery with BIS License, we analysis the condition of year factory plant & machinery with BIS requirement & as per their supervision, you run the projects smoothly.